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RUBIXX WEBSITE PRIVACY POLICY
1. INTRODUCTION

 

Welcome to the Rubixx website. 

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Rubixx Solutions Limited (“Rubixx”, “we”, “us”, “our”), is the owner and operator of www.rubixx.co.uk (the “website”) and is committed to protecting and respecting your privacy.

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This Privacy Policy explains: 

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  • why and how we may use the personal information that we have obtained from interactions you (or others) may have with us as a business, including when you visit and use the website or when you contact us; 

  • with whom we share your personal information; and 

  • the rights you have in connection with the information we use. 

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For the purpose of the UK GDPR, Rubixx Solutions Limited, with registered address Trent Country Club, Birches Head Road, Stoke-On-Trent, Staffordshire, United Kingdom, ST2 8DD, is the data controller of your personal information. 

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This means Rubixx decides why and how your personal information is processed. 

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Please see the section at the end of this Privacy Policy for our contact and legal information.

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This Privacy Policy may change from time to time so please check it occasionally to ensure you are happy with any changes. 

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For more information on changes to our Privacy Policy, please see paragraph 10 (Changes to this Privacy Policy).

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This Privacy Policy was last updated on the date set out at the end of this Privacy Policy. 

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2. PERSONAL INFORMATION WE COLLECT ABOUT YOU

 

We collect personal information from you in the following ways:

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Personal information you give to us:

This is personal information you provide to us when you email hello@rubixx.co.uk, engage or communicate with us more generally or interact with our LinkedIn page.

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Personal information we collect about you: 

We may automatically collect information about your use of the website, such as the number and duration of visits to the website and details of which pages have been visited. We will anonymise this information so it is not attributable to you (Anonymised Information). 

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We also automatically collect technical information, including anonymous data collected by the hosting server for statistical purposes, the Internet Protocol (IP) address used to connect your computer or device to the internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform as well as analytics cookies, tracking pixels and beacon identification information (Technical Information). 

 

We use any collected Technical Information and Anonymised Information to analyse how the website is functioning and how it is used by users, for insight purposes and to help us maintain and improve the website on an ongoing basis.
 

3. HOW AND WHY WE USE YOUR PERSONAL INFORMATION

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In relation to your personal information we process as a controller; data protection law requires us to have a valid reason to process it for each of the different purposes for which we use that information. The law refers to each reason as a ‘lawful basis’. 

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The purposes for which we use your personal information and the lawful basis on which we rely to process it is as follows:

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Where you have provided CONSENT

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We may use and process your personal information where you have consented for us to do so, including: 

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  • to contact you via email with marketing information relating to our services (where we are required to rely on your consent);

  • to contact you with marketing information by phone (if you are not registered with the Telephone Preference Service); and

  • personal information collected from non-strictly necessary cookies used on our website. 

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You may withdraw your consent for us to use your information in any of these ways at any time. Please see paragraph 9 (Your Rights) for further details.

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Where necessary to comply with our LEGAL OBLIGATIONS

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We will use your personal information to comply with our legal obligations: 

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  • to keep a record relating to the exercise of any of your rights relating to our processing of your personal information;

  • to comply with a request from you in connection with the exercise of your rights (for example where you have asked us not to contact you for marketing purposes, we will keep a record of this on our suppression lists to be able to comply with your request); 

  • to anonymise or delete your personal information when it is no longer required for the purposes described in this Privacy Policy; 

  • to comply with court orders or other notices where failure to do so would result in us breaking the law; and

  • to handle and resolve any complaints we receive relating to our processing of your personal information as described in this Privacy Policy.

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Where there is a LEGITIMATE INTEREST

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We may use and process your personal information where it is necessary for us to pursue our legitimate interests as a business, or of a third party, for the following purposes:

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Processing necessary for us to promote our business and measure the reach and effectiveness of our campaigns

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  • to contact you with marketing information by email (where the law allows us to do so without your consent), post or by phone (if you registered with the Telephone Preference Service);

  • for analysis and insight conducted to inform our marketing and business strategies, and to enhance your user experience; to identify and record when you have received, opened or engaged with the website or our electronic communications;

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Processing necessary for us to respond to changing market conditions and the needs of our users

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  • to analyse, evaluate and improve the website so your visit and use of our website is more useful and enjoyable (we will generally use data amalgamated from many people, so it does not identify you personally); 

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Processing necessary for us to operate the administrative and technical aspects of our business efficiently and effectively

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  • to administer the website and for internal operations, including troubleshooting, testing and statistical purposes;

  • for the prevention of fraud and other criminal activities;

  • for network and information security to take steps to protect your information against loss or damage, theft or unauthorised access; 

  • for the purposes of corporate restructure or reorganisation or sale of our business or assets;

  • to enforce or protect our contractual or other legal rights or to bring or defend legal proceedings;

  • to inform you of updates to our terms and conditions and policies; and

  • for other general administration including to communicate with you, manage any reports you make, respond to your queries, complaints, or claims, and to send service messages to you.

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4. DISCLOSURE OF YOUR PERSONAL INFORMATION BY US

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We may disclose your information to our third-party service providers, agents and subcontractors (Suppliers) for the purposes set out above. 

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Our Suppliers can be categorised as follows:

When sending your information to third parties, we only disclose to them any personal information that is necessary for them to provide their service and we have a contract in place that requires them to keep your information secure and not to use it, other than in accordance with our specific instructions. 

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When we share your personal information with any third parties that are controllers of that information, they may disclose or transfer it to other organisations in accordance with their data protection policies. This does not affect any of your data subject rights as detailed below. Where you ask us to rectify, erase or restrict the processing of your information, we take reasonable steps to pass this request on to any such third parties with whom we have shared your personal information.

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We may disclose your personal information to other third parties as follows:

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  • any third-party who is restructuring, selling or acquiring some or all of our business or assets or otherwise in the event of a merger, re-organisation or similar event; and

  • if we are under a duty to or decide to disclose or share your information to comply with any legal or regulatory obligation or request, including by the police, tribunals, regulators, the government or related agencies. 

 

5. INTERNATIONAL TRANSFERS

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All information you provide to us may be transferred to countries outside the UK.

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If we transfer your information outside of the UK in this way, we will take steps to ensure appropriate security measures are taken with the aim of ensuring your privacy rights continue to be protected as outlined in this Privacy Policy. These steps include:

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  • ensuring the non-UK countries to which transfers are made have been deemed adequately protective of your personal information for the purposes of data protection law by the relevant bodies;

  • imposing contractual obligations on the recipient of your personal information using provisions formally issued by relevant bodies for this purpose. We use these provisions to ensure your information is protected when transferred your personal information to our Suppliers outside the UK; or 

  • ensuring the recipients are subscribed to ‘international frameworks’, such as the US Data Privacy Framework. 

 

Please contact us using the details at the end of this Privacy Policy for more information about the protections we put in place and to obtain a copy of the relevant documents.

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6. THE PERIOD FOR WHICH WE KEEP YOUR PERSONAL INFORMATION

 

If we collect your personal information, the length of time for which we retain it is determined by a number of factors including the purpose for which we use that information and our obligations under other laws. We do not retain personal information in an identifiable format for longer than is necessary.

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We may need your personal information to establish, bring or defend legal claims. For this purpose, we will always retain your personal information for 7 years after the date it is no longer needed by us for any of the purposes listed under paragraph 3 (How and why we use your personal information) above. The only exceptions to this are where:

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  • the law requires us to hold your personal information for a longer period, or delete it sooner;

  • you exercise your right to have the information erased (where it applies) and we do not need to hold it in connection with any of the reasons permitted or required under the law (see paragraph 9 (Your Rights) below); or

  • you exercise your right to require us to retain your personal information for a period longer than our stated retention period (see paragraph 9 (Your Rights) below).

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7. COOKIES

 

Cookies are small pieces of information sent to your computer or device and stored on its hard drive to allow the website to recognise you when you visit it. Our website uses cookies to obtain an overall view of visitor habits and visitor traffic to the website. We will also collect information regarding your device type, your session on our website and the pages and features of the website you have interacted with. Please visit our Cookies Policy for further information.

  

8. AUTOMATED DECISION MAKING

 

We do not envisage any decisions that have a legal or significant effect on you will be taken about you using purely automated means, however we will update this Privacy Policy and inform you if this position changes.

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9. YOUR RIGHTS

 

You have a number of rights in relation to your personal information under data protection law. In relation to certain rights, we may ask you for information to confirm your identity and, where applicable, to help us to search for your personal information. Except in rare cases, we will respond to you within 1 calendar month from either:

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  • the date we have confirmed your identity; or

  • where we do not need to do this because we already have this information, from the date we received your request. 

 

You have the following rights, some of which may only apply in certain circumstances:

10. CHANGES TO THIS PRIVACY POLICY

 

We may review this Privacy Policy from time to time and any changes will be notified to you by posting an updated version on the website. Any changes will take effect 7 days after the date of our email or the date on which we post the modified terms on the website, whichever is the earlier. 

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We recommend you regularly check for changes and review this Privacy Policy whenever you visit or use the website. If you do not agree with any aspect of the updated Privacy Policy, you must immediately notify us and cease using our services.

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11. CONTACT US 

 

Please direct any queries about this Privacy Policy or about the way we process your personal information to the following email address: hello@rubixx.co.uk.

 

LAST UPDATED: 19 October 2026

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